Policies, Guidelines and Procedures
Programmes of
Study

Documents related to the programme of study of undergraduate programmes, and course and programme planning and revisions are included in this section for reference of Departments/Schools/Programmes in programme and course planning and revisions.

Dealing with Student
Complaints

The University is committed to the provision of the highest standard of education for all its students, and to maintaining an environment that can facilitate student learning to the fullest extent possible.  In so doing, the University recognizes the importance of having established procedures so that any current student who has reasonable grounds to believe that s/he might have been treated in an improper manner by a staff member of the University, in an academic or non-academic matter, may lodge a complaint with the University for an independent investigation into the matter.

Teaching and Learning Arrangements under Pandemic

This section provides a complete documentation of relevant communications of the teaching and learning arrangements in response to COVID-19 to different stakeholders via different channels.

Term 2, 2022-23 22 December 2022 – Teaching Arrangements for Term 2, 2022–23 (to students and teachers) Term 1, 2022-23 13 May 2022 – Teaching Arrangements for Term 1, 2022-23 and Updates on Vaccine Pass (to students and staff) Term 2, 2021-22 8 February 2022 – Important announcement: Continuation of online learning & teaching for Term 2, 2021-22 (to students and staff) 31 January 2022 – Important announcement: Extension of online learning and work-from-home arrangements (to students and staff) 23 January 2022 – Important announcement: Online learning and work-from-home (to students and staff) 21 January 2022 – Important announcement: Introduction of hybrid study option (to students and staff) 6 January 2022 – Preparing for the New Semester: Message from the Vice-Chancellor and the Provost (to students and staff) 10 November 2021 – Preparation for Term 2, 2021-22 (to students and staff) Term 1, 2021-22 27 July 2021 – Arrangements for Returning of Students not Residing in Hong Kong (to students) 16 June 2021 – Teaching Arrangements for Term 1, 2021–22 (to students and staff) Term 2, 2020-21 9 March 2021 – One-off Arrangement for Pass/Fail Grading and Late Drop Options for Undergraduate Courses Offered in Term 2, 2020-21 (to teachers) 26 February 2021 – Teaching Modes for Undergraduate Courses Offered in Term 2, 2020-21 (to teachers) 16 December 2020 – Getting Ready for Term 2 (to students and staff) 9 November 2020 – Preparations for Spring Term (to students and staff) Term 1, 2020-21 9 November 2020 – Preparations for Spring Term (to students and staff) 21 September 2020 – Learning in the “New Normal” (to students and staff) 26 August 2020 – Pilot CUHK VPN Add-on Service for Online Teaching and Learning Activities (to teachers) 14 August 2020 – Special Funding Scheme to Enhance Student Engagement and Address Student Learning Needs (to teachers) 22 July 2020 – Undergraduate Teaching Timetable Information 1st term 2020-21 on CUSIS on 24 July 2020 (to teachers) 20 July 2020 – Important Changes to Fall 2020 Arrangements (to students and staff) 9 July 2020 – Mode of Teaching in Fall Term 2020-21 (to teachers) 6 July 2020 – Collection of Teaching and Assessment Information for Course Selection Exercise Term 1, 2020-21 (to teachers) 30 June 2020 – A Safe and Orderly Return to Campus (to students and staff) Term 2 and Summer Session, 2019-20

[Term 2 of 2019-20 also refers to a term that falls within the same period of time for undergraduate and postgraduate programmes which have different term structures]
16 June 2020 – Update on Teaching and PhD Scholarships (to staff) 5 June 2020 – Update on Teaching and Learning (to staff) 13 May 2020 – Arrangements for Undergraduate Courses Offered in University Summer Session 2019-20 (to undergraduate students) 13 May 2020 – Arrangements for Undergraduate Courses Offered in University Summer Session 2019-20 (to teachers) 8 May 2020 – Tracing of suspected cheating cases associated with Chegg (to teachers) 30 April 2020 – Concerted Effort to Uphold Academic Honesty (to teachers) 30 April 2020 – Commitment to Uphold Academic Honesty (to students) 28 April 2020 – Enhanced Security Settings for Zoom (to students) 28 April 2020 – Enhanced Security Settings for Zoom (to staff) 22 April 2020 – One-off Arrangement for Late Drop and Pass/Fail Grading Options for Courses Offered in Term 2, 2019-20 (to undergraduate students) 13 April 2020 – Finalized Arrangements for Conducting CTE (to teachers) 23 March 2020 – ZOOM workshops on E-Assessment Strategies and Tools (to teachers) 22 March 2020 – Course-Taking Arrangements for CUHK Outgoing Exchange Students Returning to CUHK (to teachers) 13 March 2020 – Assessment Guidelines and Arrangements for 2019-20 Term 2 (to teachers) 27 February 2020 – Report on Student Experience of Online Teaching and Learning Using Zoom
(to students)
25 February 2020 – Results of User Experience Surveys (to teachers) 16 February 2020 – Teacher Survey (to teachers) 16 February 2020 – CUHK Online! ZOOM Support for Feb 17-21 (to teachers) 16 February 2020 – Support Services from 17 - 21 February and Teacher Survey (to teachers) 16 February 2020 – Q&A for online teaching (Set 2) (to teachers) 14 February 2020 – How to maximize your online learning experience (to students) 14 February 2020 – VPN service for teachers in Mainland China (to teachers) 12 February 2020 – Special Funding Scheme for Online Learning (to teachers) 11 February 2020 – General tips for online teaching and learning, and Workshop/events on online teaching and learning (to teachers) 11 February 2020 – Booking of classroom for online teaching (to teachers) 10 February 2020 – Announcement on special arrangements on teaching and learning for PG students (to teachers) 10 February 2020 – Q&A for online teaching (Set 1) (to teachers) 6 February 2020 – Library services to support remote teaching and learning (to teachers) 4 February 2020 – Various arrangements and ZOOM teaching (to teachers) 30 January 2020 – Training on ZOOM meetings (to teachers) 28 January 2020 – Plan to Adopt ZOOM Online Teaching (to teachers)
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